Privacy Policy

This Privacy Policy was last revised on April 11, 2026.

General

At Verbli, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to the Verbli website, mobile web app, and related services (together, the "Service"). By using the Service, you agree with Verbli's collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.

Please note that Verbli is constantly improving its features. Any features discussed in this Privacy Policy may not be available to all users.

Information We Collect

When you use the Service, Verbli may collect the following personal information about you.

a. Account Registration

To register for a Verbli account, you may provide us with your name and email address. You may also register using social login providers such as Google. If you register using a social login, Verbli may receive information about you from that provider, including your name and email address.

b. Profile Information

After you register, a profile will be created for you. Your profile includes information you submit such as your name, selected practice language, proficiency level, and practice preferences. Your profile also includes information about your learning progress, such as session history, feedback scores, and achievements. Your profile is private and visible only to you.

c. Practice Data

When you use Verbli's practice modes, we collect information about your practice sessions, including your responses, conversation transcripts, feedback received, session duration, and performance metrics. This data helps us personalize your learning experience and track your progress.

d. Speaking Activities

Some activities involve you speaking into the Verbli app. To recognize speech, your audio is processed using your device's built-in speech recognition capabilities. Verbli does not store raw audio recordings. We only store the text transcript generated from your speech for the purpose of providing feedback and tracking progress.

e. Payment Information

When you subscribe to Verbli Pro, your payment is processed by a third-party payment processor. We do not store your credit card number or full banking details. Our payment processor may share with us limited information such as your subscription status, billing address, and the last four digits of your card.

f. Usage Information

When you use the Service, we automatically collect certain information about how you interact with our platform, including your device type, browser, operating system, IP address, pages visited, and usage patterns. This helps us optimize the platform, detect issues, and understand user needs.

g. Cookies

When you access the Verbli website, we may store certain data from your browser using cookies. A cookie is a piece of data stored on the user's device. We use session cookies to confirm that users are logged in and to maintain your preferences. If you do not want your data to be collected by cookies, most browsers allow you to deny or accept the cookie feature. However, cookies may be necessary to provide you with certain features available on the website.

How We Use Your Information

Verbli may process your personal information in the following ways.

a. Providing and Improving the Service

Verbli will process your personal information to provide and improve the Service. This includes maintaining your profile and learning progress, personalizing practice content to your skill level, providing feedback on your practice sessions, detecting and fixing issues, performing research, and providing customer support.

Verbli may share personal information with third-party service providers that help us provide or improve the Service, including hosting providers, authentication providers, and payment processors. These service providers are contractually obligated to protect your personal information and may only use it to provide services to Verbli.

b. Communicating with You

Verbli may use the email address you provide to send you the following types of messages:

  • Messages to support your learning, such as practice reminders and progress updates.
  • Announcements regarding changes to the Service or new features.
  • Essential messages to support the operation of the Service, such as password reset emails and payment confirmations.

You may opt out of receiving non-essential messages at any time.

c. Complying with Law and Preventing Harmful Activities

Verbli may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Verbli may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.

d. Anonymous Information

Verbli may anonymize your personal information and use this de-identified data for any purpose, such as understanding learning trends and improving the Service. Such information is not considered personal information since it cannot identify any individual.

Your Rights

You have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:

  • Know what personal information we have collected about you.
  • Access a copy of the personal information that we hold about you.
  • Request that we delete any personal information we have collected from you.
  • Request that we correct any inaccurate personal information about you.
  • Object to our processing of your personal information.
  • Withdraw any consent you previously gave us to process your personal information.
  • Delete your Verbli account by contacting us at support@verbliapp.com.

Please note that these rights are not absolute and Verbli may refuse requests if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with the Service.

Data Retention

To ensure your account stays operational, Verbli will generally retain your personal information until your account is deleted. If you delete your account, we will delete your personal data within 30 days. However, Verbli may retain certain information longer if necessary to provide the Service, comply with legal requirements, resolve disputes, investigate misuse, or enforce agreements. We may also retain anonymous data indefinitely.

Children's Privacy

Verbli is not intended for children under the age of 13 in the United States or under the applicable age of digital consent in other jurisdictions. We do not knowingly collect personal information from children. If we discover that we have unknowingly collected personal information from a child, we will delete it. If you believe this to be the case, please contact us at support@verbliapp.com.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encrypted data transmission, secure database storage, and secure authentication. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Links to Third-Party Websites

The Service may contain links to third-party websites, services, or content. Verbli is not responsible for the content or privacy practices of other websites. We encourage users to review the privacy policies of any third-party websites they visit. This Privacy Policy applies only to information collected by Verbli. Any time you click on a link or submit your personal information to a third-party website, you will be subject to that third party's privacy policies.

Do Not Track

The Service is not designed to respond to "do not track" signals sent by some browsers.

Privacy Policy Updates

We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will notify you and indicate the date these terms were last revised at the top of the Privacy Policy.

Data Transfer

Verbli processes data using servers that may be located outside your home jurisdiction, which may not provide equivalent levels of data protection. By using the Service, you consent to the transfer of your data to these locations.

Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada.

Contact Us

For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact us at:

Verbli

Email: support@verbliapp.com

Website: verbliapp.com

© 2026 Verbli